Refund policy
Satisfaction Guarantee & Returns
Effective Date: August 2026
At Rather Be Fishing Tackle LLC, we are committed to providing quality products and dependable customer service. If your purchase does not meet your expectations, our return process is designed to be simple and transparent.
Return Eligibility
Customers may request a return within 30 days after the package has been marked as delivered.
Returned merchandise must:
- Be unused and in original condition
- Include all original packaging and accessories
- Be free from customer-caused damage
- Include proof of purchase
Returns that do not satisfy these requirements may be denied.
Items Not Eligible
The following items cannot be returned:
- Customized or personalized products
- Clearance and final-discount merchandise
- Gift cards or digital products
- Items damaged through misuse after delivery
Refund Processing
Once the returned merchandise has been inspected, customers will receive confirmation regarding refund eligibility.
Approved refunds are generally completed within 5–10 business days to the original payment method.
Actual posting times depend on your payment provider.
Incorrect or Defective Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please provide:
- Order number
- Description of the issue
- Photos of the product
- Photos of the shipping package
We will review your request promptly and provide an appropriate solution.
Return Shipping
Customers are responsible for return shipping expenses unless the return is caused by our shipping error or a confirmed manufacturing defect.